Last updated: March 11, 2026
SatsRail is a non-custodial payment infrastructure service. We do NOT hold, custody, or control your Bitcoin. You maintain complete control of your funds and private keys at all times.
By accessing or using SatsRail ("Service", "Platform", "we", "us", or "our"), you ("Merchant", "you", or "your") agree to be bound by these Terms of Service, the Acceptable Use Policy, and the Privacy Policy, all of which are incorporated herein by reference (collectively, the "Agreement"). If you do not agree to all terms of this Agreement, you may not use the Service.
SatsRail is a non-custodial payment infrastructure service. We provide software tools, APIs, and monitoring services that enable you to accept Bitcoin payments directly to your own wallet.
We provide:
We do NOT provide:
SatsRail is never in the payment path. Funds flow directly from your customer to your wallet via the Lightning Network.
Customer → Lightning Network → YOUR Wallet
↑ ↑
Public payment request You control private keys
(generated by SatsRail) (SatsRail has no access)
You are solely responsible for:
You are responsible for:
SatsRail does not provide legal or compliance advice. Consult qualified legal counsel.
You are responsible for:
By using the Service, you represent and warrant that:
These representations and warranties are material inducements for SatsRail to provide the Service. Any breach constitutes grounds for immediate account termination.
Fees are non-refundable except as expressly stated in this Agreement or as required by applicable law.
You agree to comply with the SatsRail Acceptable Use Policy, which is incorporated herein by reference. The Prohibited Activities listed in the Acceptable Use Policy are a material part of this Agreement. Any violation of the Acceptable Use Policy constitutes a breach of these Terms.
SatsRail may, in its sole and absolute discretion, immediately and without prior notice:
if SatsRail reasonably believes that:
SatsRail shall not be liable for any loss, damage, cost, or inconvenience arising from enforcement actions taken in good faith, including but not limited to lost revenue, lost customers, business interruption, reputational harm, or any consequential damages resulting from account suspension, locking, API revocation, or termination.
SatsRail reserves the right to investigate suspected violations of this Agreement, including reviewing account activity, transaction patterns, API usage logs, IP addresses, and any other data associated with your account. By using the Service, you consent to such investigation as a condition of use. Failure to cooperate with an investigation constitutes an independent ground for account termination.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.
SATSRAIL EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
SATSRAIL DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM SATSRAIL SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
SATSRAIL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO: LOST PROFITS, LOST REVENUE, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITY, COST OF PROCUREMENT OF SUBSTITUTE SERVICES, OR ANY OTHER INTANGIBLE LOSSES, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, OR OTHERWISE) AND EVEN IF SATSRAIL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SATSRAIL IS NOT LIABLE FOR:
Maximum Liability: IN NO EVENT SHALL SATSRAIL'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE TOTAL SUBSCRIPTION FEES ACTUALLY PAID BY YOU TO SATSRAIL IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
THE LIMITATIONS OF LIABILITY AND DISCLAIMERS SET FORTH IN THIS SECTION ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND SATSRAIL. SatsRail would not provide the Service without these limitations. These limitations apply to the fullest extent permitted by applicable law, even if any remedy fails of its essential purpose.
SatsRail is a software service provider, not a money transmitter, financial institution, or payment processor. We do not transmit money or hold funds on your behalf.
You acknowledge that:
You may close your account at any time through the merchant dashboard or by contacting support. Termination is effective at the end of the current billing period. No refund will be issued for the remaining portion of the current billing period.
SatsRail may terminate your account immediately and without prior notice for:
Upon termination for cause: (a) all API keys and tokens are immediately and permanently revoked; (b) no refund of any fees will be provided; (c) your account will be locked and all Service access terminated; (d) data will be retained as required by law and in accordance with the Privacy Policy.
SatsRail may terminate your account for any reason with thirty (30) days' written notice to the email address on file. In such case, a pro-rata refund of prepaid subscription fees for the unused portion of the current billing period will be provided.
Upon termination of your account for any reason:
Following termination, SatsRail will retain account data, transaction records, and API logs as required by law, for legal defense purposes, or as described in the Privacy Policy. Transaction data may be retained for a minimum of seven (7) years for legal and tax compliance purposes.
SatsRail will cooperate with law enforcement agencies, regulatory bodies, and governmental authorities as required by law or as SatsRail deems appropriate in its sole discretion. This cooperation includes but is not limited to:
Upon receipt of a valid law enforcement request, or when SatsRail has reason to believe an account is involved in illegal activity, SatsRail may preserve all account data, transaction records, IP addresses, API logs, and any other information associated with the account, including after account termination. Preserved data will be retained for the duration required by the applicable legal process or investigation.
SatsRail is not obligated to notify you of law enforcement inquiries, data preservation, or disclosures, and may be legally prohibited from doing so. SatsRail shall not be liable for any consequences arising from its cooperation with law enforcement or governmental authorities.
You agree to indemnify, defend, and hold harmless SatsRail, its affiliates, officers, directors, employees, agents, and licensors (collectively, the "Indemnified Parties") from and against any and all claims, demands, actions, losses, damages, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to:
SatsRail will provide you with prompt written notice of any claim for which it seeks indemnification. You shall not settle any claim without SatsRail's prior written consent if the settlement would impose any obligation on any Indemnified Party or would not include a complete and unconditional release of all Indemnified Parties.
Your indemnification obligations survive termination of this Agreement and your use of the Service.
The Service, including all software, APIs, documentation, designs, text, graphics, logos, and trademarks, is owned by SatsRail or its licensors and is protected by intellectual property laws. Nothing in this Agreement transfers any ownership rights to you.
Subject to your compliance with this Agreement, SatsRail grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during the term of your subscription. This license terminates immediately upon termination of your account for any reason.
You may not:
Any suggestions, ideas, enhancement requests, recommendations, or other feedback you provide regarding the Service may be used by SatsRail without restriction, obligation, or compensation to you.
This Agreement shall be governed by and construed in accordance with the laws of the State of California, United States of America, without regard to its conflict of law principles.
Any dispute, claim, or controversy arising out of or relating to this Agreement or the Service ("Dispute") shall be resolved exclusively by final and binding arbitration, rather than in court. The arbitration shall be administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator. The seat of arbitration shall be in the State of California. The language of arbitration shall be English. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
YOU AND SATSRAIL AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.
Notwithstanding the arbitration provision, either party may bring an individual action in small claims court for Disputes within the jurisdictional limits of the applicable small claims court.
Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm pending the outcome of arbitration.
Each party shall bear its own costs and attorneys' fees in connection with the arbitration. AAA filing fees shall be split equally between the parties, except that if a claim is determined to be frivolous, the filing party shall bear all arbitration costs.
You may opt out of the arbitration and class action waiver provisions of this Section 14 by sending written notice to compliance@satsrail.com within thirty (30) days of first accepting this Agreement. Your notice must include your name, account email, and a clear statement that you wish to opt out. If you opt out, Disputes will be resolved exclusively in the state or federal courts located in the State of California, and you consent to the personal jurisdiction of such courts.
SatsRail reserves the right to modify these Terms at any time.
For material changes, SatsRail will provide at least thirty (30) days' prior notice via email to the address associated with your account and/or by posting a prominent notice on the Service. Non-material changes (corrections, formatting, clarifications that do not affect your rights or obligations) may be made without advance notice.
Your continued use of the Service after the effective date of modified Terms constitutes your acceptance of the modified Terms. If you do not agree with the modified Terms, you must stop using the Service and close your account before the effective date.
If you reject material changes, you may terminate your account without penalty during the notice period. No refund of prepaid fees will be issued for the current billing period.
For questions about these Terms:
This Agreement, together with the Privacy Policy, Acceptable Use Policy, and any supplemental terms or policies referenced herein, constitutes the entire agreement between you and SatsRail regarding the Service and supersedes all prior and contemporaneous agreements, understandings, representations, and warranties.
If any provision of this Agreement is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect.
The failure of SatsRail to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. Any waiver of any provision of this Agreement must be in writing and signed by an authorized representative of SatsRail.
You may not assign or transfer this Agreement or any rights or obligations hereunder without SatsRail's prior written consent. SatsRail may freely assign this Agreement without restriction. Any purported assignment in violation of this section is void.
SatsRail shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, civil unrest, pandemic, epidemic, government actions, sanctions, embargoes, Bitcoin network disruptions, Lightning Network outages, internet or telecommunications failures, power outages, cyberattacks, changes in law or regulation, or third-party service provider failures.
The following provisions shall survive termination or expiration of this Agreement: Sections 6 (Prohibited Activities and Enforcement), 7 (Limitation of Liability), 10 (Account Termination and Consequences), 11 (Cooperation with Law Enforcement), 12 (Indemnification), 13 (Intellectual Property), 14 (Governing Law and Dispute Resolution), and 17 (General Provisions), and any other provisions which by their nature are intended to survive termination.
Notices to SatsRail shall be sent to compliance@satsrail.com. Notices to you shall be sent to the email address associated with your account. Notice is deemed received upon confirmed delivery.
Nothing in this Agreement creates a partnership, joint venture, agency, franchise, or employment relationship between you and SatsRail. Neither party has the authority to bind or obligate the other.
This Agreement does not confer any rights, remedies, or benefits on any third party.
Section headings are for convenience of reference only and shall not affect the interpretation of this Agreement.
Version: 2.0 | Effective Date: March 11, 2026